Big Mode Consulting

    Custom Technology Solutions

    Every law firm operates differently—so why force your practice into software designed for someone else? When off-the-shelf solutions can't match your workflows, we design and build custom applications that fit exactly how you work.

    From workflow analysis to deployment and training, we handle every aspect of custom software development. The result is technology that amplifies your competitive advantages instead of forcing you to change what makes you successful.

    Our Capabilities

    Custom development requires diverse expertise—from understanding your business needs to architecting solutions to building and deploying software. We bring all of this in-house so you get a cohesive team, not a patchwork of vendors.

    Legal Workflow Analysis & Optimization

    Before building anything, we map your existing workflows to understand how work actually moves through your firm. Research shows that up to 22% of a lawyer's time is spent on tasks that could be automated—we help you reclaim that time.

    McKinsey Global Institute

    Examples

    • Matter intake process mapping
    • Document review workflows
    • Approval chain optimization
    • Deadline tracking systems

    System Architecture & Integration Design

    We design systems that work together seamlessly, avoiding the data silos that plague most law firms. Our architectures prioritize security, scalability, and maintainability—because today's solution needs to work for tomorrow's firm.

    Examples

    • API-first architecture
    • Microservices design
    • Database schema optimization
    • Legacy system modernization

    Custom Legal Applications

    When off-the-shelf software can't meet your needs, we build bespoke solutions. Whether it's a client portal, internal tool, or practice-specific application, we develop software that fits your exact requirements.

    Examples

    • Client intake portals
    • Document assembly tools
    • Internal case tracking
    • Custom reporting dashboards

    Data Analytics & Business Intelligence

    Your firm generates valuable data every day—but most of it sits unused. We build analytics solutions that turn raw data into actionable insights about profitability, productivity, and client development opportunities.

    Examples

    • Partner performance dashboards
    • Matter profitability analysis
    • Client relationship analytics
    • Workload distribution tools

    User Experience Design

    Software is only valuable if people actually use it. Our design process involves real users from day one, ensuring the final product is intuitive enough that adoption happens naturally—no 50-page training manuals required.

    Examples

    • User research and personas
    • Interactive prototyping
    • Usability testing
    • Accessibility compliance

    Technology Strategy & Roadmapping

    Not every problem needs custom software—sometimes the right answer is better configuration of existing tools. We provide honest assessments of when to build, buy, or optimize, aligned with your firm's strategic goals.

    Examples

    • Technology audits
    • Build vs. buy analysis
    • Vendor evaluation
    • Multi-year roadmaps

    Our Development Process

    We follow a proven methodology that balances thorough upfront planning with the flexibility to adapt as you learn more. Every project includes regular checkpoints where you can evaluate progress and adjust direction.

    01

    Discovery

    2-4 weeks

    We immerse ourselves in your current operations through stakeholder interviews, workflow shadowing, and data analysis. The goal is to understand not just what you do, but why you do it—and where the real pain points are.

    Key Deliverables

    Process documentationRequirements specificationOpportunity assessmentProject scope and timeline
    02

    Design

    2-3 weeks

    Using insights from discovery, we create detailed designs and interactive prototypes. This isn't just wireframes—it's a working preview of your solution that stakeholders can click through and evaluate before any code is written.

    Key Deliverables

    System architectureInteractive prototypesData modelsSecurity specifications
    03

    Development

    Variable

    We build in two-week sprints with regular demos, so you see progress throughout the project. This agile approach means we can adjust priorities as you learn more about what works—without derailing the timeline or budget.

    Key Deliverables

    Working software incrementsSprint reviews every 2 weeksDocumentationQuality assurance testing
    04

    Deployment & Adoption

    2-4 weeks

    Launching software is just the beginning. We plan rollouts carefully to minimize disruption, provide hands-on training for your team, and stay engaged through the critical adoption period to ensure the solution delivers value.

    Key Deliverables

    Staged deployment planUser training sessionsKnowledge transferPost-launch support

    Common Project Types

    While every project is unique, these are the types of solutions we most commonly build for law firms. Timeline estimates assume typical scope—your project may vary.

    Process Automation

    4-8 weeks

    Automate repetitive tasks like document generation, deadline calculations, or client communications. These projects often deliver the fastest ROI by eliminating hours of manual work immediately.

    Client-Facing Portals

    8-12 weeks

    Secure portals where clients can check case status, upload documents, sign forms, and communicate with your team. Improves client experience while reducing administrative burden on your staff.

    Analytics Platforms

    6-10 weeks

    Transform scattered data into executive dashboards showing matter profitability, lawyer productivity, client concentration, and other key performance indicators your leadership needs.

    Workflow Applications

    10-16 weeks

    Purpose-built applications for complex practice-specific workflows that generic case management can't handle—think immigration case tracking, mass tort management, or complex litigation support.

    Have a Project in Mind?

    Let's discuss how custom technology can give your firm a competitive edge. Our initial discovery conversation is free and helps us understand whether we're the right fit for your needs—no sales pressure, just honest assessment.