About Us

    Big Firm Know-How, Small Firm Care

    We build technology solutions your team will actually use. No fluff, no jargon, just tools that make your day easier.

    Meet Our Founder

    Mauro Gonzalez

    With over a decade of experience in legal technology and enterprise IT, Mauro Gonzalez founded Big Mode Consulting to bridge the gap between complex technology solutions and the real-world needs of law firms and professional service organizations.

    Mauro's journey began in enterprise IT, where he mastered platforms like Salesforce, ServiceNow, and cloud infrastructure. He quickly discovered his passion for helping law firms navigate the unique challenges of legal technology—from case management and client intake to security compliance and workflow automation.

    As a certified expert in Filevine, Clio, Lawmatics, and many other legal-specific platforms, Mauro doesn't just install software. He changes how firms operate. His people-first approach means every solution actually gets used and delivers real results.

    Today, Mauro leads Big Mode Consulting's expansion into government and public sector work, bringing the same dedication to security, compliance, and user-focused solutions that has earned the trust of dozens of law firms.

    50+
    Law Firms Served
    99%
    Client Retention
    24/7
    Support Available
    15+
    Tech Partners
    Our Mission

    Empowering Organizations Through Thoughtful Technology

    Big Mode Consulting was founded on a simple belief: technology should help people, not frustrate them. We saw too many businesses struggling with IT solutions that were over-engineered, poorly set up, or just didn't fit their workflows.

    Our mission is to deliver technology solutions that your team will actually use and love. We specialize in serving law firms, understanding the unique challenges of client confidentiality, regulatory compliance, and the constant pressure of billable hours. But our approach works for any organization that values people-first technology.

    We're also proudly expanding into the government and public sector, bringing enterprise-grade security and compliance expertise to agencies that need trusted, American-owned partners.

    Our Values

    These principles guide everything we do, from how we build solutions to how we serve our clients.

    People First

    Technology should help people do more, not replace them. We build solutions your team will actually use and love.

    Results Driven

    We focus on outcomes that matter to your business: better efficiency, less downtime, and happier clients.

    Innovation

    We keep up with technology trends so you get solutions that work today and grow with you tomorrow.

    Excellence

    Deep expertise in every system we work with. We don't just install software; we know it inside and out.

    Partnership

    We're not vendors; we're partners who care about your success. Your wins are our wins.

    Integrity

    Honest recommendations, transparent pricing, and solutions that actually fit your needs, not just our bottom line.

    Subject Matter Expertise

    We're not generalists—we're certified experts in the platforms and systems that matter to your business.

    View All Technology Partners
    Filevine
    Clio
    Lawmatics
    LawRuler
    Optimizely
    Salesforce
    Microsoft 365
    ServiceNow
    8x8
    RingCentral
    Dialpad
    Zoom
    AWS
    Cloudflare
    Datadog
    Zapier
    LeadDocket
    Smokeball
    PracticePanther
    Lawcus

    Ready to Work with Us?

    Schedule a free consultation and see how Big Mode Consulting can improve your technology operations.