Our Services

A showcase of our recent projects—each one uniquely tailored through a collaborative process, because no two businesses share the same challenges or goals.

What We Do.

  • We assess your business, current technologies, workflows, and pain points, then craft a clear roadmap for tools and processes that align with your business objectives.

  • Whether you need cloud architecture, data analytics pipelines, or low-code integrations. we build and deploy systems that fit your team’s skillset and budget. Say goodbye to data entry and say hello to Big Mode.

  • Technology only succeeds when people embrace it. We develop tailored training programs, documentation, and hands-on workshops to drive confident adoption.

  • As your business evolves, so should your technology. We offer retainer-based support to iterate on solutions, troubleshoot issues, and onboard new features.

  • Lots of programs but they aren’t communicating? Dread going to that one app you need but hate? From crafting clear, versioned REST or GraphQL APIs to implementing robust API management (throttling, security, monitoring), we ensure your services communicate seamlessly and securely with both internal and external applications. Make your tech work for you!

  • Curious where Ad spend is going? Whats working and what isn’t? Transform raw data into intuitive, real-time dashboards and reports—using tools like Looker, Power BI, or open-source stacks—so your teams can spot trends, track KPIs, and make confident decisions without wrestling with spreadsheets.

  • Our Managed Services provide 24/7 monitoring, routine maintenance, and a single support desk for issues, changes, and training—plus quarterly road-mapping to keep your IT aligned with firm growth and legal-tech trends.

  • Interested in AI? AI Agents? From responding to clients concerns to building integrations that help read medical records and contracts. Big Mode has and can do it all.

Our comprehensive Managed Services ensure your technology investment never goes stale. We provide:

  • Proactive Monitoring & Alerts
    24/7 system health checks and performance dashboards to catch—and resolve—issues before they impact your team.

  • Routine Maintenance & Updates
    Scheduled patching, version upgrades, and security hardening tailored to your environment and compliance needs.

  • Dedicated Support Desk
    A single point of contact for troubleshooting, change requests, and user training—so your attorneys and staff stay focused on what they do best.

  • Strategic Technology Road-mapping
    Quarterly reviews and planning sessions to align your IT roadmap with firm growth, regulatory shifts, and emerging legal-tech trends.

Big Mode Consulting technician installing a CPU cooler onto a desktop motherboard as part of our comprehensive hardware support and managed IT infrastructure services

Local IT Services

Proudly Serving Harrisonburg, Virginia’s Shenandoah Valley & Northern Virginia

While most of our solutions are delivered remotely, Big Mode Consulting offers hands-on, on-site support throughout Harrisonburg and Northern Virginia. Our local services include:

  • Server Maintenance & Monitoring
    Regular health checks, firmware updates, and proactive issue resolution to keep your on-premise and co-located servers running smoothly.

  • Hardware Replacement & Upgrades
    Diagnose failing components, install new workstations, laptops, NAS devices, or expand RAM and storage to boost performance.

  • Data Migration & Backup Solutions
    Seamless, zero-downtime migrations—from legacy servers or file shares to new hardware or cloud platforms—plus on-site backup restores and validation.

  • Network Design & Setup
    Configure routers, switches, firewalls, and secure Wi-Fi access points. Optimize network layouts for reliability, performance, and future growth.

  • Workstation & Peripherals Support
    On-site deployment and troubleshooting of PCs, Macs, printers, VoIP phones, and multi-function devices—ensuring your team stays productive.

  • Structured Cabling & Office Moves
    Install or reconfigure CAT6/7 wiring, patch panels, and jacks. Manage IT infrastructure relocations so your new office is ready from day one.

  • On-Site Emergency Response
    Fast, local dispatch for critical outages, ransomware recovery assistance, and rapid hardware swaps when time is of the essence.

Specifically need local IT expertise?

Whether you’re upgrading servers, relocating offices, or just need hands-on support, we’ve got you covered—without the big-vendor overhead. Regardless if you’re right in town or across the globe, It all starts with a custom 1 on 1 call to access your businesses exact needs!

Contact us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!