Big Mode Consulting
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    Personal Injury Practice

    Technology That Grows Your PI Practice

    From instant lead response to demand letter automation, implement systems that capture every case and maximize your settlements.

    Key Performance Metrics for PI Firms

    < 5 minutes
    Speed to Lead

    First responders win 78% of new clients

    30-40%
    Intake Conversion Rate

    Qualified leads that become signed clients

    Varies by practice
    Cost Per Signed Case

    Track marketing efficiency

    Know your numbers
    Average Case Value

    Critical for cash flow planning

    12-18 months avg
    Time to Settlement

    Faster resolution = better cash flow

    PI-Specific Challenges

    Personal injury practices have unique operational demands that require specialized solutions.

    Lead Volume Management

    PI firms often handle dozens of new leads daily. Without proper intake systems, potential clients fall through the cracks.

    35%

    of potential PI clients go to a competitor due to slow response

    Clio Legal Trends Report 2024

    Speed to First Contact

    Research shows the first law firm to make contact wins the client most of the time.

    10x

    higher conversion when contact made within 5 minutes

    Lead Response Management Study

    Document & Medical Record Management

    PI cases involve extensive documentation—medical records, accident reports, insurance correspondence.

    60%

    of PI attorney time spent on administrative tasks

    ABA Journal Research

    Case Value Tracking

    Understanding case inventory value is crucial for cash flow and firm valuation.

    $2.1M

    average case inventory for successful PI firms

    Law Practice Management Section

    Best Tools for Personal Injury

    Our recommendations based on working with successful PI practices.

    Case Management & Intake

    Filevine

    Industry leader for PI with customizable workflows, strong document automation, and Lead Docket integration.

    Pricing:$50-200/user/mo
    Pre-built PI workflows and demand letter automation

    SmartAdvocate

    Purpose-built for plaintiff firms with advanced settlement tracking and medical records management.

    Pricing:Custom pricing
    Medical chronology and treatment tracking

    Litify

    Salesforce-based platform offering enterprise features for larger PI firms.

    Pricing:Custom pricing
    Advanced analytics and reporting

    CRM & Lead Management

    Lawmatics

    Best-in-class legal CRM with automated intake, email marketing, and lead scoring.

    Pricing:$179-379/mo
    Automated lead nurturing sequences

    Law Ruler

    Focused on conversion optimization with call tracking, texting, and intake automation.

    Pricing:$75-200/user/mo
    Call tracking and recording

    Lead Docket

    Filevine's intake solution with strong advertising ROI tracking.

    Pricing:$100+/user/mo
    Marketing spend attribution

    Medical Records & Demand Letters

    Filevine Docs

    Integrated document automation with PI-specific templates.

    Pricing:Included with Filevine
    Smart demand letter generation

    Patterson Demand

    Automated demand letter software specifically for PI attorneys.

    Pricing:Per-case pricing
    AI-powered demand generation

    ChartSquad

    Medical record retrieval and organization service.

    Pricing:Per-record pricing
    Medical chronology creation

    Client Communication

    CASEpeer

    PI-specific case management with excellent client portal and mobile app.

    Pricing:$79+/user/mo
    Client mobile app for case updates

    Smith.ai

    AI-powered receptionist for 24/7 intake and call handling.

    Pricing:$140+/mo
    After-hours live intake

    How We Help PI Firms Grow

    Intake System Design

    Implement automated intake workflows that capture every lead and respond instantly.

    CRM Implementation

    Set up and configure legal CRM systems like Lawmatics or Law Ruler for maximum conversion.

    Case Management Setup

    Deploy and customize Filevine, SmartAdvocate, or other PI-focused case management platforms.

    Marketing Analytics

    Connect your advertising spend to case outcomes to optimize your marketing ROI.

    Staff Training

    Train your intake and case management teams on best practices and system usage.

    Performance Optimization

    Ongoing support to analyze workflows and improve efficiency and conversion rates.

    Ready to Capture More Cases?

    Let's evaluate your current intake and case management systems to find opportunities for growth.