Managed IT for Law Firms by Size: Solo, Small, Mid-Size, Large
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Managed IT is not one product. A solo immigration attorney and an AmLaw 200 litigation firm need fundamentally different things. This page walks through what is included, what it costs, and what the typical stack looks like at every firm size we support.
Solo Practice
1 attorney
Typical stack
Cloud first: Microsoft 365 or Google Workspace, Clio or MyCase, a VoIP line, mobile devices.
Specific challenges
Everything depends on one person. Email outage at the wrong moment can derail a court filing. No bench when something breaks.
What's included at this size
24/7 monitoring, MFA enforcement, endpoint protection on every device, encrypted backup, Clio or MyCase configuration support, monthly review.
See full managed IT detailsSmall Firm
2 to 10 attorneys
Typical stack
Microsoft 365, Clio or Filevine, RingCentral or Dialpad, shared document storage, one or two paralegals using legal-specific tools.
Specific challenges
Tribal knowledge problem. Whoever set up the original Microsoft 365 left and nobody has admin access. Cyber insurance starts asking hard questions.
What's included at this size
Everything in solo plus help desk for whole team, mobile device management, vendor consolidation, SOC 2 aligned controls, quarterly business reviews.
See full managed IT detailsMid-size Firm
11 to 50 attorneys
Typical stack
Microsoft 365 enterprise tier, Clio or Filevine plus iManage or NetDocuments, multi-office VPN, dedicated case management admin, custom integrations.
Specific challenges
Multiple offices, more attack surface. Single admin point of failure in legacy systems. Partners want strategic technology planning, not just break fix.
What's included at this size
Everything above plus dedicated technical account manager, security operations center monitoring, document management support, integration maintenance, IT roadmap.
See full managed IT detailsLarge Firm
50+ attorneys (AmLaw 200 included)
Typical stack
Enterprise Microsoft 365 or hybrid, iManage or NetDocuments, multi-jurisdictional e-filing, complex client portals, internal IT team that needs augmentation.
Specific challenges
Compliance for enterprise clients (SOC 2 attestation, vendor questionnaires). Mergers and lateral partner moves create constant change. 24/7 expectations from international matters.
What's included at this size
Everything above plus co-managed IT with your internal team, after-hours operations support, advanced threat hunting, M&A IT due diligence, compliance attestation support.
See full managed IT detailsNot sure which tier fits?
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Get a Free IT AssessmentAbout the Author
Mauro Gonzalez is the founder of Big Mode Consulting with over a decade of experience in legal technology and enterprise IT. As a Clio Certified Partner and Filevine implementation specialist, he has helped 50+ law firms modernize their technology stacks. He specializes in case management implementation, managed IT services, and ABA-compliant cybersecurity solutions.