Managed IT for Law Firms by Size: Solo, Small, Mid-Size, Large
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Managed IT is not one product. A solo immigration attorney and an AmLaw 200 litigation firm need fundamentally different things. This page walks through what is included and what the typical stack looks like at every firm size we support, plus how pricing is worked out.
What this costs
Engagements generally start around $2,000 per month. We do not publish a price per tier, because the number moves for reasons that have nothing to do with how many attorneys are on the letterhead.
Headcount is the first input, since managed IT is priced per user. The second is which systems you run. A firm on Microsoft 365 with one case management platform is a far simpler estate than a firm running iManage or NetDocuments alongside two case management systems. Third is how much case management and intake pipeline work sits inside the monthly agreement rather than being billed separately, which is usually the largest single swing. Whether after hours coverage is included moves it again.
Anything on this page is an estimate for planning only and is not a quote. Every firm is scoped and quoted individually, and the right number depends on the specifics above.
Reminder: these tiers describe scope, not price. Figures anywhere on this page are estimates for planning and every firm is scoped and quoted individually.
Solo Practice
1 attorney
Typical stack
Cloud first: Microsoft 365 or Google Workspace, Clio or MyCase, a VoIP line, mobile devices.
Specific challenges
Everything depends on one person. Email outage at the wrong moment can derail a court filing. No bench when something breaks.
What's included at this size
MFA enforcement, backup with verified restores, encryption at rest and in transit, Microsoft 365 administration, help desk during business hours, and support for your case management system including the intake pipeline that feeds it. A solo practice does not need a security operations center and should not be sold one.
See full managed IT detailsSmall Firm
2 to 10 attorneys
Typical stack
Microsoft 365, Clio or Filevine, RingCentral or Dialpad, shared document storage, one or two paralegals using legal-specific tools.
Specific challenges
Tribal knowledge problem. Whoever set up the original Microsoft 365 left and nobody has admin access. Cyber insurance starts asking hard questions.
What's included at this size
Everything in solo plus help desk for the whole team, documented response expectations, onboarding and offboarding runbooks, a named point of contact who knows your firm, mobile device management, and vendor consolidation. Case management configuration and intake pipeline work sits inside the monthly scope at this size rather than being quoted job by job.
See full managed IT detailsMid-size Firm
11 to 50 attorneys
Typical stack
Microsoft 365 enterprise tier, Clio or Filevine plus iManage or NetDocuments, multi-office VPN, dedicated case management admin, custom integrations.
Specific challenges
Multiple offices, more attack surface. Single admin point of failure in legacy systems. Partners want strategic technology planning, not just break fix.
What's included at this size
This is the tier where 24/7 monitoring and endpoint protection with a monitored response become the headline additions. Those controls start to make sense here rather than earlier, because this is the size at which firms actually begin asking for them and have the attack surface to justify them. Also included: after hours coverage, document management administration, quarterly technology reviews, integration maintenance, and ongoing case management and intake pipeline work carried inside the agreement.
See full managed IT detailsLarge Firm
50+ attorneys (AmLaw 200 included)
Typical stack
Enterprise Microsoft 365 or hybrid, iManage or NetDocuments, multi-jurisdictional e-filing, complex client portals, internal IT team that needs augmentation.
Specific challenges
Compliance for enterprise clients (SOC 2 attestation, vendor questionnaires). Mergers and lateral partner moves create constant change. 24/7 expectations from international matters.
What's included at this size
Everything above plus co-managed IT with your internal team, a dedicated technical account manager, security operations center monitoring, after-hours operations support, advanced threat hunting, M&A IT due diligence, compliance attestation support, and case management plus intake pipeline engineering at the scale a large firm runs it.
See full managed IT detailsNot sure which tier fits?
Request a free assessment and we will map your firm to a specific tier and quote it against your actual estate.
Get a Free IT AssessmentAbout the Author
Mauro Gonzalez is the founder of Big Mode Consulting with over a decade of experience in legal technology and enterprise IT. As a Clio Certified Consultant and Filevine implementation specialist, he has helped 50+ law firms modernize their technology stacks. He specializes in case management implementation, managed IT services, and ABA-compliant cybersecurity solutions.