Certified Smith.AI Partner

    Smith.AI Partner & Consultant

    As a Certified Smith.AI Partner, Big Mode Consulting integrates 24/7 virtual receptionist and intake services into your law firm's workflow. Our legal IT services ensure no lead ever goes unanswered.

    By Mauro Gonzalez·8 min read

    What Is Smith.AI?

    Smith.AI is a virtual receptionist and intake service built for law firms. Live agents answer calls 24/7, qualify leads, schedule consultations, and integrate directly with your CRM and case management tools.

    Why Choose Smith.AI for Your Law Firm?

    24/7 Live Answering

    Professional receptionists answer every call: nights, weekends, and holidays included.

    Lead Qualification

    Trained agents screen callers using your custom intake criteria before transferring.

    CRM Integration

    Call data flows directly into Clio, Lawmatics, Salesforce, and other platforms.

    Multi-Channel Support

    Handle phone calls, live chat, and text messages from a single service.

    How Big Mode Consulting Helps with Smith.AI

    As a Certified Smith.AI Partner, our law firm managed service team handles everything, from initial implementation to ongoing optimization. Here's how our legal IT services make the difference:

    Service Configuration

    We set up Smith.AI with your intake scripts, qualification criteria, and call routing preferences.

    CRM Integration

    We connect Smith.AI to your CRM so lead data flows automatically into the right pipeline.

    Call Flow Design

    We design call handling rules for different practice areas, office hours, and urgency levels.

    Performance Tracking

    We set up reporting to track lead conversion, call volume, and response times.

    Why Choose Big Mode Consulting?

    As a Certified Smith.AI Partner, Big Mode Consulting integrates virtual receptionist services seamlessly into your legal tech stack. Our law firm managed service ensures every client touchpoint is professional and efficient.

    Certified Smith.AI PartnerLaw Firm Managed ServiceLegal IT Services

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    Ready to Get Started with Smith.AI?

    As a Certified Smith.AI Partner, we'll help you implement Smith.AI the right way, with expert legal IT services and law firm managed service support.