As a Certified Smith.AI Partner, Big Mode Consulting integrates 24/7 virtual receptionist and intake services into your law firm's workflow. Our legal IT services ensure no lead ever goes unanswered.
Smith.AI is a virtual receptionist and intake service built for law firms. Live agents answer calls 24/7, qualify leads, schedule consultations, and integrate directly with your CRM and case management tools.
Professional receptionists answer every call: nights, weekends, and holidays included.
Trained agents screen callers using your custom intake criteria before transferring.
Call data flows directly into Clio, Lawmatics, Salesforce, and other platforms.
Handle phone calls, live chat, and text messages from a single service.
As a Certified Smith.AI Partner, our law firm managed service team handles everything, from initial implementation to ongoing optimization. Here's how our legal IT services make the difference:
We set up Smith.AI with your intake scripts, qualification criteria, and call routing preferences.
We connect Smith.AI to your CRM so lead data flows automatically into the right pipeline.
We design call handling rules for different practice areas, office hours, and urgency levels.
We set up reporting to track lead conversion, call volume, and response times.
As a Certified Smith.AI Partner, Big Mode Consulting integrates virtual receptionist services seamlessly into your legal tech stack. Our law firm managed service ensures every client touchpoint is professional and efficient.
As a Certified Smith.AI Partner, we'll help you implement Smith.AI the right way, with expert legal IT services and law firm managed service support.