As a Certified 8x8 Partner, Big Mode Consulting deploys integrated cloud communications and contact center solutions for law firms. Our legal IT services deliver enterprise-grade UCaaS tailored for legal practices.
8x8 is an integrated cloud contact center and unified communications platform. It combines voice, video, chat, and contact center functionality with global reliability and advanced analytics.
Unified communications and contact center in one platform, no need for separate systems.
Unlimited calling to 48+ countries, ideal for firms with international clients.
Real-time dashboards and historical reporting for call quality and team performance.
Built-in call recording, encryption, and compliance features for regulated industries.
As a Certified 8x8 Partner, our law firm managed service team handles everything, from initial implementation to ongoing optimization. Here's how our legal IT services make the difference:
We design call flows, IVR menus, and agent routing for professional client interactions.
We deploy 8x8 across your firm with phone provisioning, user setup, and testing.
We connect 8x8 to your CRM and case management tools for unified workflows.
We analyze call patterns and optimize routing to reduce wait times and improve service.
As a Certified 8x8 Partner, Big Mode Consulting brings deep UCaaS expertise to law firms that need reliable, compliant communication infrastructure. Our law firm managed service covers everything from deployment to optimization.
As a Certified 8x8 Partner, we'll help you implement 8x8 the right way, with expert legal IT services and law firm managed service support.