Certified 8x8 Partner

    8x8 Partner & Consultant

    As a Certified 8x8 Partner, Big Mode Consulting deploys integrated cloud communications and contact center solutions for law firms. Our legal IT services deliver enterprise-grade UCaaS tailored for legal practices.

    By Mauro Gonzalez·8 min read

    What Is 8x8?

    8x8 is an integrated cloud contact center and unified communications platform. It combines voice, video, chat, and contact center functionality with global reliability and advanced analytics.

    Why Choose 8x8 for Your Law Firm?

    Integrated UCaaS + CCaaS

    Unified communications and contact center in one platform, no need for separate systems.

    Global Calling

    Unlimited calling to 48+ countries, ideal for firms with international clients.

    Advanced Analytics

    Real-time dashboards and historical reporting for call quality and team performance.

    Compliance Features

    Built-in call recording, encryption, and compliance features for regulated industries.

    How Big Mode Consulting Helps with 8x8

    As a Certified 8x8 Partner, our law firm managed service team handles everything, from initial implementation to ongoing optimization. Here's how our legal IT services make the difference:

    Contact Center Design

    We design call flows, IVR menus, and agent routing for professional client interactions.

    UCaaS Deployment

    We deploy 8x8 across your firm with phone provisioning, user setup, and testing.

    Integration Setup

    We connect 8x8 to your CRM and case management tools for unified workflows.

    Call Flow Optimization

    We analyze call patterns and optimize routing to reduce wait times and improve service.

    Why Choose Big Mode Consulting?

    As a Certified 8x8 Partner, Big Mode Consulting brings deep UCaaS expertise to law firms that need reliable, compliant communication infrastructure. Our law firm managed service covers everything from deployment to optimization.

    Certified 8x8 PartnerLaw Firm Managed ServiceLegal IT Services

    Related Resources

    Ready to Get Started with 8x8?

    As a Certified 8x8 Partner, we'll help you implement 8x8 the right way, with expert legal IT services and law firm managed service support.