Frequently Asked Questions

1. What services do you offer?
We specialize in strategic technology consulting, custom solution design & implementation, user-centered training & adoption, and ongoing optimization & support. Ranging from Managing your entire IT infrastructure to one time requests. Each engagement is tailored to your unique needs.

2. How do I get started?
Just book a Discovery Call through our Appointments page. We’ll discuss your challenges, outline a roadmap, and propose next steps.

3. What are your rates?
We price projects based on scope and complexity. We will discuss for fixed-fee engagements. we’ll provide a detailed proposal after our initial call.

5. How long does a typical project take?
Timelines vary—small assessments can wrap up in 1–2 weeks, while full implementations often span 4–12 weeks. We’ll agree on milestones and delivery dates in your proposal.

6. Do you sign NDAs?
Absolutely. We can execute your standard NDA or provide our own mutual non-disclosure agreement before sharing sensitive information.

7. What if I need support after the project ends?
We offer retainer-based support plans so you can tap into ongoing maintenance, optimizations, and training as your needs evolve.

8. How do you protect my data?
We follow industry best practices: encrypted data storage, secure access controls, and, where applicable, vendor-approved cloud environments. Full details are in our Privacy Policy.

9. Can you work with my existing team?
Absolutely. We collaborate directly with your staff—conducting workshops, knowledge-transfer sessions, and co-working to ensure seamless handoff and adoption.

10. What if I need to reschedule or cancel?
You can reschedule or cancel up to 24 hours before any booked session via the link in your confirmation email—no penalties.